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Have questions, feedback, or need support? We're here to help you succeed in your fitness journey.
General Support
Questions about features, billing, or getting started
Technical Issues
Bug reports, app crashes, or technical problems
Partnerships
Business inquiries, collaborations, and partnerships
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Common Questions
How do I reset my password?
You can reset your password from the login screen by clicking 'Forgot Password' or by going to Settings > Account > Change Password within any TrainRBoost app.
Can I cancel my subscription anytime?
Yes! You can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period.
Which devices are supported?
TrainRBoost apps are available on iOS (iPhone/iPad), Android phones and tablets, and web browsers. All apps sync seamlessly across your devices.
How do I get a refund?
We offer a 30-day money-back guarantee. Contact our support team with your purchase details and reason for refund, and we'll process it within 3-5 business days.
Is my data secure?
Absolutely. We use enterprise-grade encryption to protect your data, and we never share your personal information with third parties. See our Privacy Policy for complete details.
How do I sync data between apps?
All TrainRBoost apps automatically sync when you use the same account. Make sure you're logged into the same email address across all apps for seamless integration.
Don't see your question here?
Check our complete Help Center →Support Information
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