Refund Policy
30-Day Money-Back Guarantee
Last Updated: January 1, 2024
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30-Day Money-Back Guarantee
We're confident you'll love our apps, but if you're not satisfied, we offer a hassle-free refund policy.
What's Covered
- ✓All premium subscription plans
- ✓All TrainRBoost apps with premium features
- ✓Annual and monthly subscriptions
- ✓Premium feature upgrades
Simple Refund Process
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2
Review & Approval
We'll review your request and confirm eligibility
Timeline: 24-48 hours
3
Refund Processed
Money back to your original payment method
Timeline: 3-5 business days
Refund Terms & Conditions
Eligibility Requirements
- • Request within 30 days of purchase
- • Must provide original order confirmation
- • Account must be in good standing
- • No violations of Terms of Service
Processing Timeline
- • Credit/Debit Cards: 3-5 business days
- • PayPal: 1-2 business days
- • Bank Transfer: 5-10 business days
- • App Store/Google Play: Up to 30 days
After Refund
- • Premium features will be disabled immediately
- • Your data and progress remain saved
- • You can re-subscribe anytime
- • Free features continue to work normally
Refund Exceptions
- • Accounts flagged for abuse or fraud
- • Multiple refund requests from same user
- • Purchases older than 30 days
- • Promotional or discounted subscriptions (case-by-case)
Before You Request Refund
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Technical Issues?
If you're experiencing technical problems, try these solutions first:
- • Restart the app and check for updates
- • Contact support for technical assistance
- • Review our troubleshooting guide
- • Check your internet connection
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Lost Motivation?
Fitness journeys have ups and downs. Consider these options:
- • Take a break and return when ready
- • Try a different TrainRBoost app
- • Join our community for support
- • Speak with our fitness coaches
Questions About Refunds?
Still have questions about our refund policy? We're here to help.
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Our Commitment
We're committed to your fitness success. Whether you stay or go, we want you to have a positive experience with TrainRBoost.